Getting Started

What is TicketFlo?

Last updated: 11/28/2025
introduction
overview
platform

What is TicketFlo?

TicketFlo is a modern, all-in-one ticketing platform built for event organizers who want complete control over their ticket sales without the complexity of enterprise solutions. Whether you're running a small workshop or a large festival, TicketFlo provides the tools you need to sell tickets, manage attendees, and maximize revenue.

Why Choose TicketFlo?

Built for Real Events: Unlike generic ticketing platforms, TicketFlo was designed by event organizers who understand the challenges of running successful events.

No Hidden Fees: Transparent pricing with competitive transaction fees. You keep more of your ticket revenue.

White-Label Experience: Your brand, your event. Customers see your branding, not ours.

Instant Payouts: Get paid quickly with Stripe Connect integration - no waiting weeks for your funds.

Key Features

Ticketing & Sales

  • Multiple Ticket Types: General admission, VIP, early bird, group tickets, and more
  • Dynamic Pricing: Set different prices for different dates or automatically increase prices as you sell
  • Discount Codes: Create promotional codes, track usage, and limit redemptions
  • Group Bookings: Special handling for group sales with invoicing and allocations

Event Management

  • Real-Time Dashboard: See sales, revenue, and check-ins as they happen
  • Custom Questions: Collect any attendee information you need
  • Attendee Management: Search, export, and communicate with ticket holders
  • Check-In App: TicketFloLIVE for fast, reliable door scanning

Payments

  • Stripe Integration: Accept cards, Apple Pay, Google Pay, and more
  • Windcave Support: Alternative payment gateway for specific regions
  • Stripe Connect: Pass booking fees to customers or absorb them yourself
  • Automatic Refunds: Process refunds directly from your dashboard

Customization

  • Branded Ticket Pages: Match your event's look and feel
  • Custom Confirmation Emails: Professional emails with your branding
  • Embeddable Widget: Sell tickets directly on your website
  • Custom CSS: Full design control for advanced users

Two Operating Modes

Events Mode

Perfect for conferences, concerts, festivals, workshops, and one-time events. Features include:

  • Event-based ticket management
  • Date and time scheduling
  • Venue capacity tracking
  • Marketing and promotional tools

Attractions Mode

Ideal for museums, tours, theme parks, and ongoing attractions. Features include:

  • Resource-based booking (guides, equipment, spaces)
  • Time slot management
  • Recurring availability
  • Capacity per session

Getting Started

Getting up and running takes just a few minutes:

  1. Create Your Account: Sign up and set up your organization
  2. Connect Payments: Link your Stripe account to receive payments
  3. Create an Event: Add your event details, tickets, and branding
  4. Publish & Share: Go live and start selling tickets

Ready to get started? Create your first event or contact our support team if you need help.

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