Setting Up Your Account

Complete your TicketFlo account setup to unlock all features.

Organization Setup

When you first sign up, you'll be prompted to create an organization:

1. Organization Name: Enter your company or event brand name
2. System Type: Choose between Events Mode or Attractions Mode
3. Contact Information: Add your email and phone number
4. Business Details: Optional tax and business registration information

Profile Settings

Access your profile settings from the Settings tab:

• Personal Information: Name, email, phone
• Password: Change your password
• Notifications: Configure email notifications
• Two-Factor Authentication: Enable for added security

Organization Settings

Only organization owners and admins can access these settings:

• Branding: Upload your logo and set brand colors
• Team Members: Invite team members and set permissions
• Billing: Manage your subscription and payment methods
• Integrations: Connect third-party apps

Payment Gateway Setup

Before you can sell tickets, you'll need to connect a payment gateway:

1. Go to the Payments tab
2. Choose your payment provider (Stripe or Windcave)
3. Follow the connection process
4. Test your payment setup

Security Best Practices

• Use a strong, unique password
• Enable two-factor authentication
• Don't share your login credentials
• Regularly review team member access
• Log out when using shared devices

Need help with setup? Contact our support team.