Deleting Events

Learn how to safely delete or archive events.

Before You Delete

⚠️ Warning: Deleting an event is permanent and cannot be undone.

Consider these alternatives:

• Unpublish instead of delete (keeps data intact)
• Archive for historical records
• Cancel if the event won't happen but you want to keep records

When to Delete

Delete events only when:

• It's a test event with no real data
• You created it by mistake
• No tickets have been sold
• You're absolutely certain you don't need the data

How to Delete

1. Go to the Events tab
2. Find the event to delete
3. Click More Options (⋮)
4. Select Delete Event
5. Type the event name to confirm
6. Click Delete Permanently

Events with Ticket Sales

If your event has ticket sales, you'll see a warning:

• Number of tickets sold
• Total revenue
• Number of attendees affected

Recommendation: Instead of deleting:

1. Unpublish the event
2. Process refunds if needed
3. Contact attendees
4. Keep the event as a record

Permissions Required

Only these roles can delete events:

• Organization Owner
• Organization Admin

Editors and Viewers cannot delete events.

What Gets Deleted

When you delete an event:

• Event details
• Ticket types
• Custom questions
• Branding/customization
• Email templates
• Analytics data
• Order history
• Attendee information

What Doesn't Get Deleted

These remain in your account:

• Organization settings
• Payment gateway connections
• Other events
• Team member accounts
• Account billing history

Alternatives to Deletion

Unpublishing

Make event private while keeping all data:

1. Go to Event Details
2. Change status to Draft
3. Saves all information

Archiving

Mark event as archived (coming soon):

• Removes from active events list
• Preserves all data
• Can be restored later

Canceling

Cancel event but keep records:

1. Update event status to Cancelled
2. Send cancellation emails to attendees
3. Process refunds
4. Keep data for records

Recovery

Can I recover a deleted event? No, deleted events cannot be recovered. Contact support immediately if you deleted an event by mistake - we may be able to help within 24 hours.

Bulk Deletion

To delete multiple events:

1. Select events from the Events list
2. Click Bulk Actions
3. Choose Delete Selected
4. Confirm the deletion

Use with extreme caution!

Best Practices

• Never delete events with ticket sales
• Export data before deleting
• Use unpublish for temporary removal
• Create clear naming for test events
• Regularly clean up unused test events
• Always confirm event name before deleting