Most ticketing platforms treat each event as isolated. TicketFlo's built-in CRM connects the dots across all your events, giving you a complete picture of every customer. Track purchase history, segment your audience, and send targeted communications — all without needing a separate CRM tool. Build lasting relationships with your attendees and turn one-time buyers into loyal fans.

Key Benefits

Everything you need to make the most of this feature

Unified Customer Profiles

Every attendee gets a profile that tracks their purchase history, event attendance, and preferences across all your events.

Smart Segmentation

Create audience segments based on purchase behavior, event types, spend levels, and engagement to target the right people.

Purchase History

See every ticket purchase, refund, and interaction in one place. Know your VIPs and identify your most loyal customers.

Email Marketing Built-in

Send targeted email campaigns to your segments. Promote new events to people who attended similar ones before.

Attendee Insights

Understand your audience with detailed analytics on demographics, purchasing patterns, and engagement metrics.

Import & Export

Bring in existing customer lists or export your data anytime. Your customer data belongs to you.

Perfect For

See how different organizations use this feature

Recurring Event Series

Track attendees across your monthly meetups, annual conferences, or seasonal festivals. See who keeps coming back and who you're losing.

VIP & Loyalty Programs

Identify your top spenders and most engaged attendees. Create VIP experiences and early access for your best customers.

Multi-Event Organizations

If you run multiple event types, understand which audiences overlap and cross-promote effectively between your different events.

Sponsor & Partner Reporting

Generate detailed attendee reports for sponsors. Show them the value of your audience with real engagement data.

Built-in Customer Relationship Management